TERMS OF SERVICE
OVERVIEW
This website is operated by Olivier Marel. Throughout the site, the terms “we”, “us” and “our” refer to Olivier Marel. Olivier Marel offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only. Any reliance on the material on this site is at your own risk.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy. Nothing in these Terms affects your statutory rights, including the 14-day right of withdrawal for EU customers.
We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your monitor's display will be accurate. We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction on a case-by-case basis.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools which we neither monitor nor have any control over. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties.
SECTION 8 - THIRD-PARTY LINKS
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability for any third-party materials or websites.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send specific submissions or creative ideas, you agree that we may, at any time, without restriction, edit, copy, publish and distribute them. We are under no obligation to maintain comments in confidence or pay compensation for them.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 12 - PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon or violate our intellectual property rights; (c) to harass, abuse, insult, harm, defame, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (d) to upload or transmit viruses; or (e) to collect or track the personal information of others.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free. In no case shall Olivier Marel, our directors, officers, or employees be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of the Service or any products procured using the Service.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Olivier Marel and our affiliates, partners, officers, and employees from any claim or demand made by any third-party due to or arising out of your breach of these Terms of Service.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.
SECTION 16 - TERMINATION
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services.
SECTION 17 - ENTIRE AGREEMENT
These Terms of Service and any policies posted by us on this site constitute the entire agreement and understanding between you and us, superseding any prior agreements.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Switzerland.
SECTION 19 - CHANGES TO TERMS OF SERVICE
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.
SECTION 20 - 3 FOR 2 OFFER TERMS & CONDITIONS
Add a combination of 3 products to your cart, and we will automatically apply a discount equivalent to the cheapest product. Unless explicitly communicated, discount codes cannot be used with a 3 for 2 purchase.
If you return the free item, no refund will be issued. If you return one of the paid items, you will receive a refund for the product minus the value of the free product at the time of purchase. Please note that watches are not eligible to be the free item in this promotion.
SECTION 21 - PRE-ORDERS
Expected delivery times for pre-orders are indicated on the product page and may change. We are unable to partially deliver products; if you order multiple items including a pre-order, all items will ship together when the pre-order is in stock. Payment is deducted at the time of ordering.
SECTION 22 - DELIVERY & RISK OF LOSS
We offer worldwide shipping, excluding certain regions due to logistical restrictions. Risk of loss transfers to the customer upon delivery to the address provided. Once marked as delivered by the carrier, the order is considered fulfilled.
SECTION 23 - SHIPPING INSURANCE
If Shipping Insurance is purchased, the shipment is covered against loss, damage, and documented theft. Claims must be submitted in writing within 5 calendar days from the date the shipment is marked as delivered. For orders exceeding 400 EUR, we reserve the right to require an official police report before processing a claim for theft.
SECTION 24 - UNCOLLECTED PARCELS & HANDLING FEES
If a parcel is not collected or delivery fails due to a lack of response, we reserve the right to deduct a handling fee from any refund or credit.
SECTION 25 - CURRENCY EXCHANGE AND FLUCTUATIONS
Transactions are processed in the currency selected at checkout. Any differences due to currency fluctuations or bank fees during returns or exchanges are the responsibility of the customer.
SECTION 26 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at contact@oliviermarel.com.
Olivier Marel Switzerland AG
contact@oliviermarel.com
Bahnhofstrasse 52
8001 Zürich
Switzerland