Privacy Policy

Introduction

This privacy policy describes how your personal data is collected, used, and shared when you interact with Olivier Marel (hereafter “we”, “our”, “us”). It applies to any personal data you provide as a customer or user of our services.

Data Controller

Olivier Marel Switzerland AG

Bahnhofstrasse 52

8001 Zürich

Switzerland

Email: contact@oliviermarel.com

We are the data controller for the personal data collected on our platforms.

How We Collect Personal Data

We collect personal data when you use our platforms and provide information directly. Our IT systems also automatically collect technical information, such as:

Internet browser
Operating system
Time of visit

This information is collected through cookies, log files, web beacons, tags, pixels, and similar technologies. For example:

Cookies: Small data files stored on your device.
Log files: Track actions on the website and collect data like IP addresses, browser types, and timestamps.
Web beacons, tags, pixels: Track usage behavior.

What We Collect, Why, and Legal Basis

When you visit our website

Your ISP name
Referrer URL
Browser and OS
IP address
Location data
Files requested
Data volume transferred
Pages visited, date, and time

Purpose: Website traffic analysis, marketing strategy evaluation.

Legal basis: GDPR Art. 6(1)(a) – Consent via cookie banner. Data is anonymized within 7 days by shortening the IP address.

When you contact us

Full name
Email address
Message content

Purpose: To respond to inquiries.

Legal basis: Art. 6(1)(f) – Legitimate interest for general inquiries; Art. 6(1)(b) – Contractual obligation for order-related queries. Inquiries are stored for 5 years for customer service improvements unless categorized as job-related or spam.

When you place an order

Full name
Company (optional)
Address, zip, city, country code
Email

Purpose: Order processing and delivery.

Legal basis: Art. 6(1)(b) – Contract performance. Stored in accordance with bookkeeping laws. If consent is given, your email may be used for marketing optimization.

When you sign up for our newsletter

Full name
Email
Country code

Purpose: To send newsletters.

Legal basis: Art. 6(1)(a) – Consent. You may withdraw consent at any time. Data is deleted after unsubscribing unless another purpose applies.

When you create an account (“My Page”)

Email and password
Full name
Birthday (for age verification and greetings)
Payment info (for purchases)
Billing/shipping address
Favorite store/category (optional)

Purpose: User account management and access to personalized features.

Legal basis: Art. 6(1)(f) – Legitimate interest. Data is deleted when account is deleted.

Retention of Data

We store your data only as long as necessary for the purpose it was collected. Different purposes may require different retention periods. Bookkeeping and tax laws may apply. Cookies remain on your device until you delete them. For third-party storage (e.g., advertising), contact the provider directly.

Your Rights

You have the right to:

Access your personal data
Rectify inaccurate data
Delete your data in certain situations
Restrict processing
Port your data to another provider
Object to certain processing, including marketing
Withdraw your consent

We use necessary, functional, statistical, and marketing cookies. You can adjust or withdraw your consent at any time in your browser or via our cookie banner.

Analysis and Marketing

We use tracking technologies to analyze usage and target ads across platforms including Google, Meta (Facebook & Instagram), Pinterest, TikTok, and Snapchat. All third-country providers are subject to Standard Contractual Clauses.

Social Media

We operate public profiles on various social media platforms. We are joint data controllers with these platforms for interactions on our profiles. Legal basis: GDPR Art. 6(1)(f).

Payment and Credit Checks

Payments are handled via third-party providers. We collect only necessary information for processing payments. Legal basis: GDPR Art. 6(1)(b). Your data is encrypted and only used to issue refunds where applicable.

Who We Share Data With

We only share your data with: